F.A.Q. Help
Frequently Asked Questions are technical and general problems supposed to be oftenly asked by our clients while using certain part of our services. We have gathered all these questions and their detailed written solutions in our F.A.Q. Help sections. You can find explicit and separate F.A.Q. Help sections for Control Panel. We recommend that you read F.A.Q. Help base before beginning any activities. This will foster your knowledge and better understanding of our services. For general help on how to use different sections of the Control Panel refer to Need Help Areas.
Need Help Areas
While F.A.Q. Help is where you can find specific problems and their answers, Need Help Areas is more like a user manual on how to use our services through their web interfaces. Inside the Control Panel we have a complemented help area on each separate section, upper right corner. It reveals information on what the specific section's purpose is, how you can use it and if there are any specific terms and their interpretation. We recommend that you read need help areas for your good comprehension and work with our control panel.
Trouble Ticket System
File a trouble ticket to our technical support if no solution from our F.A.Q. Help seems to be satisfactory to you or you do not know where to start from. You have to log in your Control Panel to open a trouble ticket. We aim to provide a quick and precise answer to your problem. To assure better performance of our technical support team and therefore faster and more precise help, we kindly ask you to open a separate ticket for every single problem. Once a particular issue is solved through a ticket, please do not ask for help on different topics inside the same ticket - just open a new one.
- co.za domains can be purchased directly from UniForum in South Africa through CozaReg for free and hosted on our servers by first adding them to our system via the control panel once a member and proceeding to CozaReg. Registration requires that the domain already be enlisted with our DNS as the registrar checks whether the name servers specified on the registration form are valid and the domain enlisted. You can also transfer the domain to us.
- We do not put up any ads (at all) on our Free Hosting Plan, though you are free to put up your own; it is completely free and for life.
- We can be followed on twitter.
- If already a member, please file a trouble ticket to support from your control panel to resolve any queries, otherwise use the Contact Us form. We wish you the best in your enterprise.